Accessible Programs and Services

The Plan offers over 90 strategies and actions for the City to put in place over the next five to ten years to:

• Identify and address forms of discrimination that create barriers to service access and community engagement, and inhibit equity and full participation in the workplace
• Work with equity-deserving groups to counter historical, attitudinal, structural, and institutional practices that prevent inclusivity
• Implement programs, initiatives and provide services that recognize the full range of human differences and realize the goals of fairness, justice and non-discrimination

View Diversity and Inclusion Plan

The City of Oshawa’s Equity and Inclusion Lens and Handbook was developed with the City Community Diversity Equity and Inclusion Committee.

The Equity and Inclusion Lens is meant to help us see things from a clearer perspective, much like a pair of glasses.  The Equity and Inclusion Lens is a way for us to intentionally to promote equity and inclusion in the work that we do.

The Equity and Inclusion Lens and Handbook when launching new initiatives and to review and improve existing programs, and services.  Using it can help identify potential areas of exclusion in various programs, services, initiatives and policies and help identify ways to reduce and eliminate these barriers to inclusion.  

View Equity and Inclusion Lens

With a focus on Diversity and Inclusion, we hope this tool will help identify and address forms of discrimination in language that create barriers to service and equity in the workplace. The guide also offers suggestions on what words to avoid, words you can use instead and provides opportunities to expand understanding through self-led activities. 

Language changes and this guide should reflect that. If you have suggestions, email [email protected] and let us know.

View Inclusive Language Manual 

• Property tax rebates and reductions 
• Recreation subsidy programs 

• Accessible parks 
• Beach access mats 
• Inclusion paint club 
• Family and friends public swim
• Inclusion support information

• Side boulevard grass cutting assistance 
• Snow clearing assistance 
• Waste collection assistance 

• Accessible parking 
• Accessible pedestrian signals
• Durham Region transit - specialized service

• Abilities Centre
• Access 2 Entertainment Card
• Autism Home Base Durham
• Durham Deaf Services
• Grandview Children's Centre
• Kinark Child and Family Services
• Oshawa Public Library
• Participation House – Durham Region
• Service Canada – Services for People with Disabilities
• Service Ontario – Services for People with Disabilities